At shelvingx.shop, we are committed to providing our customers with a reliable, convenient, and transparent delivery experience. This Shipping Policy explains our shipping methods, delivery times, processing procedures, and related information for all orders placed through our online store.

By placing an order with shelvingx.shop, you agree to the terms described in this Shipping Policy.

1. Free Standard Shipping

At shelvingx.shop, we provide free standard shipping for all orders.

Customers do not need to pay additional shipping fees for standard delivery. The shipping cost will automatically be calculated as free during checkout.

We aim to make your shopping experience simple and affordable by providing convenient delivery options without additional shipping charges.

2. Order Processing Time

After your order has been successfully placed and payment has been confirmed, our team will begin preparing your products for shipment.

The standard processing time is:

1–3 business days

During the processing period, we carefully prepare, inspect, and package your order to ensure it is delivered in good condition.

Please note that processing times may be longer during:

• Peak shopping periods

• Holidays

• Promotional events

• Unexpected operational circumstances

We will make every reasonable effort to process orders as quickly as possible.

3. Delivery Time

The estimated delivery time for standard shipping is:

15–20 business days

Delivery time begins after the order has been processed and shipped.

Please note that the delivery timeframe is an estimate and may vary depending on factors including:

• Destination country and region

• Customs clearance procedures

• Carrier transportation schedules

• Weather conditions

• Public holidays

• Other circumstances outside our reasonable control

While we work with reliable shipping partners, we cannot guarantee an exact delivery date.

4. Shipping Confirmation and Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing relevant delivery information.

Where tracking information is available, customers may receive a tracking number that can be used to monitor shipment progress.

Please allow some time for tracking information to become active after shipment.

If you have not received your shipping confirmation, please contact us:

Email:

info@shelvingx.shop

5. Delivery Address Information

Customers are responsible for providing accurate and complete shipping information during checkout.

Please carefully check:

• Full name

• Street address

• Apartment or unit number

• Postal code

• City

• Country

• Contact information

shelvingx.shop is not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete delivery information provided by customers.

If you notice an incorrect shipping address after placing your order, please contact us as soon as possible.

We will make reasonable efforts to assist you; however, changes cannot always be guaranteed after an order has entered the shipping process.

6. International Shipping and Customs

For deliveries outside the country of shipment, orders may be subject to customs inspections or procedures.

Customers are responsible for providing any required information necessary for successful delivery.

Customs processing times may vary depending on local authorities and are outside the control of shelvingx.shop.

Any mandatory duties, taxes, or fees required by local regulations are handled according to applicable laws.

7. Delayed or Lost Packages

Although we work with reliable shipping partners, unexpected delays may occasionally occur.

Possible causes include:

• Carrier delays

• Customs processing

• Incorrect address information

• Severe weather conditions

• Transportation disruptions

If your order has not arrived within the estimated delivery timeframe, please contact us:

Email:

info@shelvingx.shop

Our customer service team will investigate the shipment status and provide assistance.

8. Damaged Packages

We carefully package products before shipment to reduce the risk of damage.

If your order arrives damaged, please contact us as soon as possible after delivery.

Please provide:

• Order number

• Description of the issue

• Photos showing the damaged packaging or product

Our team will review the situation and provide an appropriate solution.

9. Order Changes and Cancellation After Shipment

Once an order has been shipped, changes or cancellations may no longer be possible.

If you wish to cancel or modify your order, please contact us immediately after placing the order.

Email:

info@shelvingx.shop

We will attempt to assist whenever possible.

10. Delivery Responsibility

Once an order has been successfully delivered to the address provided during checkout, responsibility for the package transfers according to applicable laws.

Customers should ensure that someone is available to receive deliveries when required.

If a delivery attempt fails due to customer unavailability or incorrect delivery information, additional delivery arrangements may be required.

11. Contact Information

If you have any questions regarding shipping, delivery times, or your order, please contact our customer service team:

Company Name: shelvingx.shop

Email: info@shelvingx.shop

Our team is committed to providing reliable shipping support and ensuring a smooth delivery experience.

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Thank you for choosing shelvingx.shop.